Microsoft Outlook is not showing User Lync status
Cause – Lync Presence Icons Not Showing in Outlook since you might have another Collaboration Service installed on your system (like Awaya) or the registry key DefaultIMApp is incorrect.
step 1 – Open Registry editor (start -> run -> regedit) -> go to HCUSoftwareIM ProvidersDefaultIMApp
Step 2- Change the DefaultIMApp value to “Lync” – > close registry editor and restart Outlook
Outcome should be -:
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